Wholesale Terms & Conditions

Payment Terms: A 3% processing fee will be applied to all credit card payments. ACH payments are free of charge. 

 

Minimum Order Quantities (MOQ): Minimum case size 12 units per SKU Orders must be placed in full case quantities. 

 

Tester Policy: One complimentary tester is included on your first order of each sku, thereafter, retailer will receive a tester at a discounted price.

 

Shipping & Fulfillment: We offer free shipping on all wholesale orders totaling $2,500 or more. Orders are processed and shipped within 5–7 business days following receipt of payment. Tracking details will be provided as soon as your order is on its way.

 

Returns & Damages: Retailer is responsible for shipping costs associated with returns or exchanges. Damages or discrepancies must be reported to Lenox and Sixteenth within (5) business days of receiving inventory. 

 

Promotional Policy: Retail partners are not permitted to discount Lenox & Sixteenth products or include them in any promotional sales, markdowns, or bundled offers without prior written consent. Lenox & Sixteenth maintains strict pricing integrity across all channels to preserve brand value and positioning.

Retail partners may participate in official promotions run by Lenox & Sixteenth during designated promotional periods. All promotional pricing, materials, and messaging must be removed immediately following the conclusion of the promotion.

 

MAP Pricing (Minimum Advertised Price): Retailers are expected to follow MAP pricing to maintain brand consistency.

 

Territory or Exclusivity: We do not offer exclusivity unless otherwise agreed upon in writing